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Bank scoops top innovation award thanks to the KAL RTM

KAL’s RTM has secured an innovation award for Malaysia’s Hong Leong Islamic Bank.

The Asset’s Triple A Digital Awards recognise financial institutions and technology firms that have excelled in innovating and developing a unique digital experience for customers across the Asia-Pacific region.

This year’s Most Innovative ATM Project award was given to Hong Leong Islamic Bank for its creative use of KAL’s RTM whereby the bank’s customers use the RTM to make religious charitable payments.

For the first time, Muslims in Malaysia have been able to pay their annual charitable fee - known as Zakat - using a debit card at the RTM, rather than cash. Government organisation Zakat Selangor was previously collecting all of the money in cash, which meant large volumes of cash being held on site. The government’s cashless program has encouraged the organisation to use the RTM to collect these funds via debit cards.

Christopher Martin, of Hong Leong Bank, welcomed the award, saying: “Congratulations to everyone who was involved in the cashless ATM project.”

Online magazine The Asset is Asia’s leading financial publication for issuers and investors.

'RTMs transform banking channels' at Middle East ATMs 2014

KAL recently exhibited at Middle East ATMs 2014 held December 8th-9th at the Radisson Blu Hotel, Dubai Deira Creek, UAE.

At the conference KAL CEO Aravinda Korala presented “RTMs transform banking channels”. As banks strive to improve the experience for customers and cut branch costs, this presentation discussed how to deliver banking services at one tenth of the cost of an ATM, while at the same time providing an integrated banking system including a full set of ATM transactions, access to a bank’s website, and a range of additional transactions including bill payments.

 

This presentation also introduced the RTM and its use both in branch and off-site. To find out more about and watch all the videos please click here.

Middle East ATMs is the only dedicated ATM conference for this fast-growing region, bringing together more than 200 banks and service providers at one event. For an overview of the speaker programme please click here.

Look out for KAL at 2015 events when we will be showcasing our multivendor ATM software that enables banks to transform branch operations, reduce costs and improve your customers' ATM experience and the RTM. For more information, please click here.